บทความวิจัยพ.ศ. 2561
THE ANOMALY OF AIRLINE PASSENGER BEHAVIORAL INTENTION: A COMPARISON BETWEEN LOW-COST AND FULLSERVICE AIRLINES
Universitas Indonesia พ.ศ. 2561
คำสำคัญ
Service QualityCustomer SatisfactionBehavioral IntentionLow-cost airlinePerceived Value for MoneyFull-Service Airline